- Able to retrieve forgotten login ID without calling help desk
- Google powered search engine
- Instantly see your open tickets on your home screen
- Request download updates of your products
- Easier to find things due to new interface. More information visible from one screen.
- Request WebEx session
- Replay webinars
Apr 5, 2011
JDA Massively Improves JDAUSER.COM
a whole new support/community website for their customers. I've been using it for about a month now and here are some new features I've found. Be sure to check it out.