Apr 5, 2011

JDA Massively Improves JDAUSER.COM

JDA has designed a whole new support/community website for their customers.  I've been using it for about a month now and here are some new features I've found.  Be sure to check it out.

  • Able to retrieve forgotten login ID without calling help desk
  • Google powered search engine
  • Instantly see your open tickets on your home screen
  • Request download updates of your products
  • Easier to find things due to new interface.  More information visible from one screen.
  • Request WebEx session
  • Replay webinars

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